Free PDF Quiz 2025 High Hit-Rate Salesforce-Sales-Representative: Test Salesforce Certified Sales Representative Cram Pdf

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Salesforce Salesforce-Sales-Representative Exam Syllabus Topics:

Topic	Details
Topic 1	Planning: In this topic, Salesforce Sales Professionals examine the elements of territory planning, such as account segmentation and prioritization. The focus of this topic is on creating approaches to engage key accounts effectively and developing robust business relationships with essential roles and personas.
Topic 2	Deal Management: Salesforce Sales Professionals learn to qualify prospects and progress them through sales stages. In this topic, emphasis is placed on understanding customer goals, challenges, and initiatives to present tailored value propositions. Identifying obstacles, gaining commitment, and finalizing contracts are integral steps to successful deal management, a crucial focus area of the exam.
Topic 3	Pipeline Management: In this topic, Salesforce Sales Professionals develop skills to generate and evaluate pipeline opportunities. Candidates also focus on analyzing pipeline health insights. It ensures data integrity, improves relevance, and enables accurate stage progression. These competencies underpin successful pipeline management strategies, measured in the Salesforce Certified Sales Representative Exam.
Topic 4	Customer Engagement: In this topic, Salesforce Sales Professionals explore how to demonstrate thought leadership to shift customer perspectives and align solutions with needs. Moreover, the topic focuses on leveraging multiple touchpoints builds prospect interest, while nurturing relationships enhances product adoption.
Topic 5	Customer Success: While covering this topic, sales professionals identify actions required for order booking and fulfillment. Recognizing the post-sales customer journey and assessing expected and realized value ensures alignment with customer goals, a vital area of knowledge for the exam.

Salesforce Certified Sales Representative Sample Questions (Q126-Q131):

NEW QUESTION # 126
A sales representative wants to avoid getting a price objection during a meeting near the end of thesales cycle.
Which strategy helps minimize price challenges?

A. Building in value-based conversation from the beginning.
B. Presenting a discount at the beginning of the conversation.
C. Showing a competitor pricing matrix during the meeting.

Answer: A

Explanation:
Building in value-based conversation from the beginning is a strategy that helps minimize price challenges by focusing on how the solution can deliver value to the customer rather than on how much it costs. Value-based conversation involves asking open-endedquestions, listening actively, understanding the customer's pain points and needs, and presenting tailored solutions that address them.References:https://www.salesforce.com
/resources/articles/value-selling/#value-selling-tips

NEW QUESTION # 127
How should a sales representative reinforce elements of the value proposition for the customer?

A. Share case studies and customer testimonials.
B. Address potential pitfalls of the solution.
C. Provide sales collateral and benefits.

Answer: A

Explanation:
Sharing case studies and customer testimonials is how a sales rep should reinforce elements of the value proposition for the customer. A value proposition is a statement that summarizes how the product can solve the customer's problems, fulfill their needs, and provide them with benefits that outweigh the costs. Case studies and customer testimonials are stories or feedback from existing customers who have used the product and can vouch for its value proposition. Sharing case studies and customer testimonials helps to provide proof points, build trust and credibility, and influence purchase decisions

NEW QUESTION # 128
A sales representative is working to understand a prospect's pain points, desired outcomes, and emotional drivers.
In which phaseof the sales process is this deal?

A. Create
B. Connect
C. Collaborate

Answer: A

Explanation:
Create is the phase of the sales process where this deal is when the sales rep is working to understand a prospect's pain points, desired outcomes, and emotional drivers. Create is the phase where the sales rep presents and demonstrates how their product can address the prospect's pain points and needs, and deliver tangible benefits and outcomes. Create is also where the sales rep builds rapport and trust with the prospect by showing empathy and understanding of their emotional drivers.References:https://www.salesforce.com
/resources/articles/sales-process/#sales-process-stages
The create phase of the sales process is where the sales representative works to understand the prospect's pain points, desired outcomes, and emotional drivers. This phase involves asking open-ended questions, conducting discovery sessions, and identifyingthe prospect's challenges and goals. The create phase helps the sales representative to build rapport and trust with the prospect, and to uncover the value proposition and the solution fit for their needs. References:
* Sales Rep Training: Define the Scope of a Solution, unit "Use Discovery to Understand Customer Needs".
* Cert Prep: Salesforce Certified Sales Representative, unit "Define the Scope of a Solution".

NEW QUESTION # 129
Which element should a sales representative understand todetermine if a sale quota is attainable?

A. Measures such as activity and outcome
B. The percentage of variable compensation
C. If the compensation plan is capped or uncapped

Answer: A

Explanation:
Measures such as activity and outcome are elements that the sales repshould understand to determine if a sales quota is attainable. Activity measures are indicators of how much effort and action the sales rep puts into achieving their sales quota, such as number of calls made, emails sent, meetings scheduled, etc. Outcome measures are indicators of how much result and impact the sales rep achieves from their sales quota, such as number of leads generated, opportunities created, deals closed, etc.References:https://www.salesforce.com
/resources/articles/sales-quota/#sales-quota-definition

NEW QUESTION # 130
A sales representative wants to track which opportunities in their pipeline contain items that customers need for an event next month.
How does tracking this help the sales rep manage risk?

A. These deals can be expedited it required.
B. These deals must be assigned a surcharge.
C. These deals can moveto the next stage.

Answer: A

Explanation:
Tracking which opportunities in their pipeline contain items that customers need for an event next month helps the sales rep manage risk by allowing them to expedite these deals if required. Expediting means accelerating or speeding up the delivery or completion of these deals to meet the customer's urgent or specific needs. Expediting helps to ensure customer satisfaction, loyalty, and retention, as well as to increase revenue and profitability.References:https://www.salesforce.com/resources/articles/sales-pipeline/#sales-pipeline- management

NEW QUESTION # 131
......

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FREE PDF QUIZ 2025 HIGH HIT-RATE SALESFORCE-SALES-REPRESENTATIVE: TEST SALESFORCE CERTIFIED SALES REPRESENTATIVE CRAM PDF

Free PDF Quiz 2025 High Hit-Rate Salesforce-Sales-Representative: Test Salesforce Certified Sales Representative Cram Pdf